Lucy came home today. I got the call first thing this morning and headed right out to pick her up.
I can't wait to plug her in and check her out. After almost 5 months now since I purchased her, I finally feel like I have the opportunity to really put her through her paces.
So what did her problems turn out to be? She did have a nasty bad spot on her bobbin case that was really difficult to see with the naked eye and her tension was off, probably from whatever happened when the bobbin case problem occurred. She was cleaned, oiled, tested and given a clean bill of health.
How much did it cost me? Nada. Zilch. Zero. It was covered under warranty. Surprise, surprise...I was right about that all along.
I was really nervous about dealing with the owner again. Getting into a fight with her about the warranty wasn't a pleasant thing to look forward to. I actually took a friend along, partially for company on the drive and partially just in case I blew my top. But this time the owner was sweet as pie. Never said a peep about the warranty, never said she was wrong for insisting the machine wouldn't be covered and never bothered to apologize for being so nasty in the first place.
Well she'll never have to worry about Lucy's warranty status again. She'll never again see her and any future servicing will be done elsewhere. Adios nasty shop owner.